Privacy Policy & Data Safety
This page is maintained by JadeCore Labs, a digital tools brand under AceCore IT Solutions, to explain how we handle information across our website and products, including VitaFiles and ISO in Action V2.
Last updated: January 2026
Who we are
JadeCore Labs is a digital tools brand under AceCore IT Solutions. We build practical software for technical operations and everyday records. For any privacy question, contact us at support@jadecorelabs.com.
Information we collect
Our marketing website does not require an account and does not collect personal information beyond standard, privacy-respecting analytics used to understand aggregate traffic.
Where a product requires an account (for example, VitaFiles), we collect only the information needed to provide that service, such as the records and profile details you choose to enter, and basic account identifiers.
How we use information
We use information to operate, maintain, and improve our products; to respond to support requests; and to keep our services secure. We do not sell your personal information.
Data storage and security
Data is stored using reputable cloud infrastructure with encryption in transit. Access to stored data is restricted to what is required to operate the service. We take reasonable measures to protect your information against unauthorized access, alteration, or loss.
Health information (VitaFiles)
VitaFiles lets you store personal and family health records such as vitals, lab results, medicines, notes, and reminders. This information is stored to provide the app's features to you. You control your records and may delete them at any time.
Data sharing
We do not share your personal information with third parties except as needed to provide the service (for example, trusted infrastructure providers) or where required by law.
Data retention and deletion
We retain information for as long as your account is active or as needed to provide the service. You may request deletion of your data by contacting support@jadecorelabs.com.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the email above.
Contact
JadeCore Labs (a digital tools brand under AceCore IT Solutions)
support@jadecorelabs.com